Delivery

Delivery & Returns – Pribert Tools

Delivery Information

Fast, Reliable UK Delivery

Pribert Tools provides fast and dependable delivery across the United Kingdom. All orders are packed securely to ensure your tools and workshop consumables arrive in perfect condition.

Dispatch Times

  • Orders are typically dispatched within 1–2 working days.

  • Orders placed after 2pm may be processed the next working day.

  • During busy periods, dispatch times may extend slightly.

Delivery Methods

We use trusted UK couriers to ensure safe and timely delivery. Services may include:

  • Royal Mail

  • Evri

  • DPD

  • Parcelforce

The courier used may vary depending on parcel size, weight, and destination.

Delivery Costs

Delivery costs are calculated at checkout based on:

  • Parcel weight

  • Courier service

  • Delivery location

Some promotional periods may include free delivery on selected items or order values.

Missed Deliveries & Redelivery

If a delivery attempt fails:

  • The courier may leave a card or send a notification.

  • You may be able to rearrange delivery or collect from a local depot.

  • If a parcel is returned to us due to incorrect address details or non‑collection, redelivery charges may apply.

Click & Collect – Free

Customers may collect orders free of charge from our Huddersfield warehouse:

Pribert Tools Warehouse 116 Crosland Hill Road Crosland Moor Huddersfield HD4 5NZ

Collection times will be confirmed once your order is ready.

Returns Procedure

We want you to be fully satisfied with your purchase. If you need to return an item, please follow the procedure below.

Eligibility for Returns

You may return items within 30 days of receiving your order, provided they are:

  • Unused

  • In original packaging

  • In resale condition

  • Accompanied by proof of purchase

Returns that do not meet these conditions may be refused or subject to a partial refund.

How to Start a Return

  1. Email us at Tim@pribert.co.uk with your order number and the item you wish to return.

  2. We will confirm the return and provide instructions.

  3. Pack the item securely to avoid damage in transit.

  4. Send the item to the return address provided.

Return postage costs may apply unless the item is faulty or incorrect.

Faulty or Incorrect Items

If your item is faulty, damaged, or not what you ordered:

  • Contact us within 7 days of delivery.

  • We will arrange repair, replacement, or refund in line with UK consumer law.

Some products include manufacturer warranties (e.g., Blue Spot Tools lifetime guarantee). These must be processed directly with the manufacturer.

Refunds

Refunds are issued once the returned item has been inspected. Refunds are processed to the original payment method.

Please allow 3–5 working days for refund processing after inspection.

Need Help?

If you have any questions about delivery or returns, contact us:

Email: Tim@pribert.co.uk Phone: 07753 427090 Website: Pribert.co.uk